Support

Questions, a problem, or an idea? Write to support@regimelongevity.com. We answer within two working days.

Cancel or change my membership

Joined in the app: Apple handles it. On your iPhone open Settings, tap your name, then Subscriptions, then The Regime, or go to apps.apple.com/account/subscriptions. In the app: menu, then Membership.

Joined on our website: cancel yourself in two taps on our Cancel contracts here page. You keep Regime until the end of the year you paid for. Within 14 days of joining you can also withdraw there for a full refund.

I paid but the app still asks me to join

Open the membership screen and tap Restore purchases, signed in to the same Apple ID you paid with. If it still doesn't work, email us the date of purchase.

Download or delete my data

In the app: menu → Data & Privacy. Download Data gives you a copy of everything. Delete Account (also in menu → Settings → Account Actions) permanently removes your account and all its data from our server straight away. Deleting the account does not cancel an Apple membership: cancel that in Settings → Subscriptions, or with "Manage subscription" in the delete question.

I can't log in

Use the same way you signed up (Apple, Google, or your email with a one-time code). Codes expire after a few minutes, so ask for a new one if needed, and check your spam folder.

Is The Regime medical advice?

No. It is a wellness app and does not replace your doctor. In an emergency call your local emergency number.